Return & Refund Policy

Return & Refund Policy

At Clear & Boujee, customer satisfaction is important to us. Due to the nature of our skincare products, please review our return policy below.

Returns

For hygiene and safety reasons, we cannot accept returns or exchanges on opened or used skincare products.

If your item arrives damaged, defective, or you receive the wrong product, please contact us within 7 days of delivery. Include your order number along with clear photos of the item and packaging so we can review your request.

Eligible Returns

We may approve a replacement or refund if:
• Your order arrives damaged during shipping.
• You receive the incorrect item.
• Your order is missing an item.

Non-Returnable Items

The following items are not eligible for return or refund:
• Opened or used skincare products.
• Products damaged due to misuse or improper storage.
• Gift cards.
• Clearance or final sale items (if applicable).

Refunds

If your refund request is approved, your refund will be issued to your original payment method. Please allow 5–10 business days for your financial institution to process the refund.

Order Cancellations

Orders may only be canceled before they have been processed for shipment. Once an order has been shipped, it cannot be canceled.

Need Assistance?

If you have any questions about your order, please contact us at:

support@clearandboujee.com

We appreciate your support and thank you for shopping with Clear & Boujee.